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Ask Our Specialists

All questions are answered by U.S. based licensed and experienced insurance professionals.

Q:What are the in network providers under my plan in fremont?

A:
You can find the list of doctors in your my Account. Be advised some plans do not have a network. you can go to any provider you'd like. MyAccount:/myaccount/
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Q:How much is the maximum amount that I have to pay for wellness visit if I have one wellness visit in my insurance plan.

A:
The amount will vary based on your location currently our only plan with the One wellness visit benefit will only pay the first $125 and you will be responsible for the remainder. One wellness visit: /safe-travel-insurance/wellness-visit/
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Q:my parents are 97 and 90, if they got sick or died I would cancel my trip, would AirBnB travel insurance refund my AirBnB rental amount?

A:
If you have trip cancelation insurance you would be refunded for all of your pre-paid non refundable trip costs for that trip.
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Q:Which plan covers pre-exiting condition for my father who is born on 15 -AUG-1945, he will 79 years on 15th aug 2025. Will be qualify for any plan since plan says 80 years?. Also which plan offers pre-existing conditions?

A:
The visitors protect includes coverage for pre-existing conditions. the plan is available as long as its purchased before arriving in the US. Visitors protect: /visitors-protect-insurance/
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Q:After buying insurance when can I file a claim? Do we have any grace period?

A:
Most plans give a 60 day window but may differ, please read the certificate wording of the plan to see how long you have to file a claim.
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Q:We need insurance in US from Jan'25 , does his age 80 to qualify "Atlas America" plan2. what is the coverage difference between "Atlas America" plan vs "Atlas Permium America" Plan3. I want to pay for a plan between Jan'25 to March '25(3 months) , can I extend later to 4 months or If I plan to stay longer . can I extended using the "Atlas America" and "Atlas Premium America" plans like month to month, any additional cost

A:
you can take the Atlas plans however they do not provide coverage for the Acute onset of pre-existing conditions. Atlas and Atlas premium both have the same medical coverage however Atlas premium has more travel coverage. The plans are also Extendable until the total duration reaches 364 days.
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DISCLAIMER: Information presented in our Questions and Answers section is generic and was deemed to be accurate at the time of response. Please use the answers as a guide and do not make decisions based on the answers. The answers presented may be outdated and altogether inaccurate currently or not relevant as the details provided such as the insurance terms and conditions, plan benefits, eligibility and coverage may have changed. Insubuy assumes no responsibility for relying on such answers. You should review the latest certificate wording of the insurance policy (available on this website) for the product you are considering for the latest and complete details. If there is any conflict between the answers provided here and the certificate wording, the details of the certificate wording will prevail.

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